Legal notice

Website Content We strive to ensure all text, images, specifications and product descriptions of seafood displayed on this website are accurate, up-to-date and reliable. Our team regularly reviews, revises and updates all website content to provide customers with a trustworthy browsing and shopping experience.

Accuracy of Information We make every effort to verify the authenticity, completeness and accuracy of all seafood-related information on the site, including origin labels, net weight specifications, storage guidelines and product characteristic descriptions. Nevertheless, minor typographical errors, delayed data synchronization or page update lags may occasionally occur. If you discover inconsistent, misleading or incorrect information, please contact our customer service. We will conduct prompt verification and corrections.

Use of Information All information published on this website serves only as general reference for seafood selection, comparison and purchase. Before placing orders or making purchasing decisions, we recommend you confirm key details such as preservation methods, thawing guidelines, edible portions and shelf life with customer service if necessary. We accept no liability for losses arising from purchasing decisions made solely based on unconfirmed website information.

External Links For your convenience to access supplementary information such as seafood cooking guides and preservation tips, our website may contain hyperlinks to third-party platforms. We only select generally recognized reputable websites for external linking, yet we have no control over external sites’ content, service standards, privacy policies and business operations. We disclaim all liability for disputes, losses or risks resulting from your visit to third-party websites via our links.

Website Availability We conduct routine technical maintenance to sustain website accessibility and guarantee stable 24/7 browsing, product viewing and order placement. Temporary website downtime, page loading failures or service interruptions may occur due to server maintenance, system upgrades, network outages or unforeseen technical failures. We shall not be responsible for any shopping inconvenience or opportunity losses caused by such temporary service suspension.

Legal Compliance We strictly comply with all applicable local, national and cross-border laws, aquatic food safety regulations, quarantine requirements, consumer protection rules and e-commerce policies. No clause within this legal notice shall be construed to limit or waive any statutory rights that cannot be excluded by applicable laws and regulations.

Seafood Product Information We endeavor to present authentic appearances, precise weights, clear origin information, accurate pricing and product features for all seafood items listed, including frozen seafood, shellfish, fish and prepared seafood. However, slight variances may exist between online images and actual products due to lighting during photography, screen colour deviation, natural differences between seafood batches and manual weighing tolerance. Please reach out to our support team to clarify any questions before completing payment. We will only assume corresponding after-sales responsibilities within the scope stipulated by relevant consumer protection laws.

Intellectual Property All original content on this website, including seafood product photographs, specification texts, product descriptions, brand logos, packaging artwork and lifestyle scene images, are either fully owned by us or legally licensed for commercial use. Such intellectual property is protected by copyright, trademark and relevant intellectual property laws. Unauthorised copying, downloading, reproduction, modification and commercial secondary use of any website content without our written consent is prohibited. We reserve the right to claim legal compensation for all infringing conduct.

Seafood Handling Disclaimer Our seafood products are supplied in compliance with relevant aquatic food standards, yet proper storage and handling are essential. We accept no liability for spoilage, deterioration, food discomfort or health issues caused by improper handling, including inadequate low-temperature preservation, improper thawing methods, prolonged room-temperature exposure, improper cooking or failure to follow recommended consumption timelines. Please adhere to the storage and handling instructions provided with your order.

Order & Logistics Disclaimer Estimated delivery time and displayed stock quantities on the website are for reference only. Situations such as stock shortages, logistics delays, temperature fluctuation risks during transit and customs clearance hold-ups for cross-border orders may arise due to objective factors. We will actively assist you in resolving related issues, but we shall not compensate for indirect losses such as disrupted meal plans or event arrangements caused by the above uncontrollable circumstances.